BrandForge
Legal — Terms of Service

BrandForge AI Terms of Service

Effective date: 1 October 2026

Who you are dealing with: Oliver Schuetz, trading as AUTONYX, ABN 91 707 693 060, Cairns, Queensland, Australia ("AUTONYX", "we", "us"). BrandForge AI is operated by AUTONYX at getbrandforge.ai.

These terms are written in plain English on purpose. If anything is unclear, email support@getbrandforge.ai and we will explain it before you buy.

1. Agreeing to these terms

By creating an account or paying for a plan you agree to these terms, our Privacy Policy and our Refund Policy. If you do not agree, do not use BrandForge AI.

You must be at least 18. If you use BrandForge AI for a business, you confirm you have authority to agree on that business's behalf, and "you" includes that business.

2. What BrandForge AI is

BrandForge AI is a web app. You upload a logo, answer a short questionnaire, and BrandForge AI uses an AI model to generate a brand book (a document describing your brand, colours, fonts, voice and related material). You can view and download the brand book and optionally share it through a link.

BrandForge AI is a tool that helps you make a brand book. It is not a design agency, a law firm or a trademark search service.

3. Plans

  • Solo. Price (USD): $49 one time. What you get: 2 brand book generations. Share links expire 30 days after creation. You keep access to your brand book in your account..
  • Freelancer. Price (USD): $59 per month. What you get: 15 generations per month, per-chapter regeneration, share links that do not expire while your subscription is active..
  • Agency. Price (USD): $149 per month. What you get: 50 generations per month, per-chapter regeneration, share links that do not expire while your subscription is active..

A "generation" is one full brand book run. Unused monthly generations do not roll over; the count resets on each billing date. Per-chapter regenerations on Freelancer and Agency do not count toward the monthly limit. Re-running a brand book with identical inputs returns the saved result and does not use a generation.

Plan features and limits are as described on the pricing page at the time you buy. If the pricing page and these terms disagree, the pricing page you bought from applies to your purchase.

4. Your account

Accounts use email and password through our login provider, Clerk. Keep your password private. You are responsible for activity on your account unless it results from our security failure. Tell us at support@getbrandforge.ai as soon as you think your account has been accessed without permission.

5. Payment, subscriptions and renewals

  • Prices are in US dollars. Your bank or card issuer may apply conversion fees.
  • Payments are processed by Stripe. We do not store your card details.
  • Freelancer and Agency plans are monthly subscriptions. They renew automatically each month on your billing date until you cancel. You can cancel any time through the Stripe Customer Portal linked in your account. When you cancel, you keep paid features until the end of the period you have already paid for, and you are not charged again.
  • Solo is a one-time payment. It does not renew.
  • Taxes: We are registered for GST. For customers in Australia, 10% GST is added at checkout and your receipt is a tax invoice showing our ABN. For customers outside Australia, any local taxes are your responsibility unless shown at checkout.
  • Price changes: we can change prices for future billing periods. We will email you at least 30 days before a price change affects you. If you do not want to pay the new price, cancel before it takes effect and you will not be charged the new price.
  • If a payment fails we will retry it and email you. If it keeps failing we may pause paid features until payment is fixed.

6. 30-day money-back guarantee

Every plan comes with a 30-day money-back guarantee. If you are not happy for any reason, email support@getbrandforge.ai within 30 days of your first payment and we will refund that payment in full. After a refund, access to paid features ends. Full details, including what happens to your brand books, are in our Refund Policy. Nothing in this guarantee reduces your rights under the Australian Consumer Law (see section 12).

7. What you upload

You keep ownership of your logo and everything else you upload or type in ("your content"). We do not claim any rights in your logo.

You give us permission to store, copy, process and display your content only as needed to run BrandForge AI for you, including sending it to the AI provider that generates your brand book (see our Privacy Policy). That permission ends when you delete the content or your account, except for backups that we clear in the normal course and records we must keep by law.

You promise that:

  • you own your content, or have permission from the owner to use it in this way;
  • your content does not infringe anyone's copyright, trademark or other rights; and
  • your content is not unlawful, defamatory, hateful or harmful.

Do not upload logos, images or text you do not have the right to use. If a third party makes a claim against us because you broke this promise, you agree to cover our reasonable costs and losses from that claim. This is the only indemnity in these terms and it is limited to claims caused by your breach of this section.

8. The brand book you generate

Ownership. As between you and us, the brand book generated for you is yours. We assign to you any rights we may have in it, to the extent such rights exist under the law that applies. We keep no rights to use your brand book except to run the service for you. We will not use your logo or brand book to promote BrandForge AI unless you separately agree in writing.

Honest limits of AI output. Please read this part carefully.

  • The brand book is produced by an AI model from your inputs. Output can be inaccurate, generic, inconsistent or unsuitable. Check it before relying on it.
  • We do not check and cannot guarantee that any brand name, tagline, colour combination, font or other element in your brand book is available for use, is not already used by someone else, or can be registered as a trademark anywhere.
  • We do not provide legal clearance. Before you build a business on a name or design, get a trademark search and advice from a qualified professional in your country.
  • Similar inputs can produce similar outputs for different customers. We do not promise your brand book is unique.
  • Fonts referenced in a brand book may have their own licences. Check them before commercial use.

9. Acceptable use

You must not:

  • upload content you do not have rights to (see section 7);
  • use BrandForge AI to create material that is unlawful, deceptive, hateful, or that impersonates another person or brand;
  • try to bypass generation limits, rate limits, payment or security;
  • reverse engineer, scrape or copy the service, or resell access to it without our written permission;
  • use the service in a way that harms other users or our systems.

If you break these rules we can suspend or close your account (section 15).

10. Share links

You can create public share links for a brand book and can protect them with a password. Anyone who has the link (and the password, if set) can view the brand book. You are responsible for who you share links with. Solo plan links expire 30 days after creation. Freelancer and Agency links do not expire while your subscription is active. If your subscription ends, links may stop working.

11. Availability and changes to the service

We work to keep BrandForge AI available and reliable, but we do not promise uninterrupted or error-free operation. We may need to pause the service for maintenance. We may add, change or remove features. If we remove a feature that is material to the plan you are paying for, we will tell you by email with at least 14 days' notice where practicable, and you can cancel and receive a pro-rata refund of any prepaid unused period. If we decide to shut BrandForge AI down, we will give you at least 30 days' notice and a reasonable chance to download your brand books.

12. Australian Consumer Law

If you are a consumer under the Australian Consumer Law, our services come with guarantees that cannot be excluded, including that the service will be provided with due care and skill, will be reasonably fit for any purpose you told us about, and will be supplied within a reasonable time. Nothing in these terms excludes, restricts or modifies those guarantees or any other right you have under the Australian Consumer Law or any other law that cannot be excluded by agreement. Where that law lets us limit our liability for a failure to meet a guarantee, our liability is limited to supplying the service again or paying the cost of having it supplied again, at our choice. Our money-back guarantee and Refund Policy are in addition to those rights, not instead of them.

13. Warranties and limitation of liability

Apart from what we say in these terms and what the law requires, we make no other promises about BrandForge AI or its output.

To the extent the law allows:

  • we are not liable for loss of profit, revenue, business, goodwill or data, or for indirect or consequential loss, arising from your use of BrandForge AI or its output;
  • our total liability to you for everything arising out of these terms in any 12-month period is limited to the amount you paid us in that 12-month period.

These limits do not apply to liability that cannot be limited by law, including under the Australian Consumer Law, and do not apply to loss caused by our fraud or deliberate wrongdoing.

Nothing in this section limits your responsibility under section 7 for content you upload.

14. Suspension and termination

By you. Cancel a subscription any time through the Stripe Customer Portal. Delete your account any time by emailing support@getbrandforge.ai.

By us. We can suspend or close your account if you seriously break these terms (for example, uploading infringing content or attacking our systems), if a payment remains unpaid after we have told you, or if we must do so by law. Where it is reasonable to do so we will tell you first and give you a chance to fix the problem. If we close your account for a reason that is not your fault, we will refund any prepaid unused period.

On closure you lose access to the service. We will keep your data as described in our Privacy Policy and then delete it.

15. Privacy

How we handle your personal information is set out in our Privacy Policy, which is part of these terms.

16. Changes to these terms

We may update these terms. For minor changes (such as typos or clarifications) we will post the new version with a new date. For material changes we will email you at least 14 days before they take effect. If you do not accept a material change, you can cancel before it takes effect and we will refund any prepaid unused period. Continuing to use BrandForge AI after a change takes effect means you accept it. We will not change these terms to take away a right you already have for a period you have already paid for.

17. Problems and disputes

If something goes wrong, email support@getbrandforge.ai first. We will respond within 3 business days and try to fix it. If we cannot resolve it between us, both of us agree to try mediation in good faith before starting any court claim, unless urgent relief is needed.

These terms are governed by the laws of Queensland, Australia. The courts of Queensland and the Federal Court of Australia have non-exclusive jurisdiction. If you live outside Australia, you may also have rights under your local consumer laws, and nothing in these terms takes those away.

18. General

  • These terms, the Privacy Policy, the Refund Policy and the pricing page you bought from are the whole agreement between us about BrandForge AI.
  • If part of these terms is found invalid, the rest still applies.
  • We may transfer these terms to a company that takes over the BrandForge AI business (for example, AUTONYX Pty Ltd once registered). We will tell you by email if that happens, and your rights will not be reduced. You may not transfer your account without our consent.
  • Neither of us is responsible for delay caused by events outside our reasonable control, but this does not affect your right to cancel or to a refund under the Refund Policy.

19. Contact

Oliver Schuetz trading as AUTONYX ABN 91 707 693 060 Cairns, Queensland, Australia, Cairns QLD, Australia Email: support@getbrandforge.ai